How do I start Pilates?
Classes are booked in advance in 8-week blocks in Sydenham and in Forest Hill. Classes are booked in blocks to make the classes viable for all and to encourage your practice to be consistent. If you have a health condition or injury that may affect participation, please email me so I can ascertain if joining a group class would be the best option for you. In some cases i might recommend private sessions before joining a class.
What should I wear?
You’ll be happy to know that we don’t make you wear a leotard! You should wear something you are comfortable to move in. Ideally something fitted and not too baggy so your alignment can be checked. Class is taken in socks or bare feet.
How do I pay?
You can pay in cash, by cheque or via internet/telephone banking on arrangement with Adam Murby. If you are attending classes in Forest Hill please do not pay the teacher directly.
If I miss a class can I get a refund?
Refunds are only given for cancelled sessions. If you have to miss a class for any reason you can make it up during the term by attending one of the other classes provided there is room on the night.
Terms & Conditions
All classes are subject to availability and all sessions and instructors are subject to change. Every effort will be made to notify you of any changes in advance of your booked session.
Please arrive on time for your session. This will enable you to speak to the teacher about any medical conditions you have, as well as ensuring a proper warm-up. Please be aware that if you arrive 10 minutes or more after the session has started you may not be allowed to participate.
Please note that Pilates and yoga sessions are not a medical treatment and any information you hear in class does not constitute as medical advice. It is your responsibility to obtain appropriate medical advice to ensure that you are fit and healthy to partake in any form of exercise and that it is suitable for your needs. Before commencing any exercise regime you should consult your doctor.
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If you do not wish to hear from us, you should be able to unsubscribe your email address from any newsletters or other kind of marketing material you receive from us. Alternatively, please let us know by email or telephone and we will remove you from our list(s).
Refund & Return Policy
Pilates classes (8-week blocks)
You may cancel any booking for Pilates classes purchased in 8-week blocks if you give us 14 days or more notice of cancellation before its start date, although we will charge you an administration fee to process your cancellation. The administration fee is £10.
You may not transfer your booking to someone else. If you wish to cancel within 14 days of the start date there will be no refund. Missed sessions within an 8-week block cannot be refunded. Missed sessions within an 8-week block cannot be carried over and cannot be credited to another block at a future date.
You may attempt to make up for a missed session by attending another Pilates class at the same location on the timetable within the dates of your booking period. If there is a free space within the alternative class, you may attend the class to make up for your missed session. Please note that we cannot guarantee a space will be available on the day and that you attempt to make up for a missed session in this way at your own risk. Classes are often fully-booked and members who have paid to attend the particular class in which you are attempting to make up for your missed session take precedence must be allocated mats before a mat may be allocated to you.
In the case of an 8-week Pilates being cancelled by us, you will receive a full refund if the full-course is cancelled before the start data has commenced or a partial (pro-rata) refund if a course is cancelled at any other time, or the option of transferring your sessions to a course of equal value at a future date.
For all private instruction we have a strict 24 hour cancellation policy. If you are not present to meet the teacher at the arranged location at the agreed time you will be charged the full fee. If you cancel by email or phone, or change your appointment within 24 hours you will be required to pay the full fee.
Workplace well-being classes
For all Pilates and yoga classes booked by companies, or by any other types of organisations, or by any individual members of staff who have organised themselves to pay for sessions in offices or all other kinds workplaces, we have a strict 24 hour cancellation policy. If there are no members of the class present to meet the teacher at the arranged location at the agreed time the full fee will be charged. If the session is cancelled by email or phone within 24 hours the full fee will be charged.
We reserve the right to cancel a class or workshop in the event of exceptional circumstances that mean we are unable to offer the event or if there are insufficient numbers booked into the event for it to be commercially viable. Should this happen you will be given a refund of the fees you have paid for the cancelled class or other event.